Scam Alert: Meals on Wheels Phone Scam

Please be aware of a phone scam that is targeting local older adults. We have received reports from our home-delivered meals clients that they’ve received calls from someone claiming to represent Meals on Wheels and requesting personal information. The scammer asks the individual to verify their home address, phone number, and the last four digits of their social security number. The individual is also told they will stop receiving meals if they do not cooperate.

These calls are fraudulent, and no information should be provided to the callers. An actual Senior Services employee would never call to ask for your social security number, nor would an actual Meals on Wheels representative.

If you believe you have been a victim of this scam, you can report it to local law enforcement and file a complaint online or by phone:

reportfraud.ftc.gov
1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261




SCAM Alert: Medicaid Relief Package

The Department for Aging and Rehabilitative Services (DARS) has been notified of a possible scam circulating regarding an alleged relief package from President Biden that would require Medicaid members to close their Medicaid cases to qualify for the relief package. Reports state that the scammers have placed ads online that include a phone number asking members to call so they can receive “emergency money” of $5,200 if they are less than 65 years old and do not receive Medicaid benefits.

Please be advised if you are a Medicaid recipient, you may be contacted by scammers or may have seen the ad. There is NO relief package being offered by President Biden, the federal government, VDSS or any other state agency, and DO NOT give out any personal information, including social security number, bank information, etc., if requested by these scammers.




Phone Scam Alert: Social Security Fraud

Senior Services of Southeastern Virginia would like to warn the public of a scam currently being attempted in Hampton Roads. We have received multiple reports today of phone calls targeting Social Security beneficiaries. The scammers are falsely claiming to be from Senior Services, and calling from a 757-461-exchange with rolling last four digits.

The call involves an automated recording warning the individual of an issue with their Social Security number, account, or benefits. The scammer then provides a phone number and says the person must call it to reactivate, protect, or restore their benefits. Senior Services does not make automated calls. Additionally, an actual Senior Services employee would never call to ask for your social security number, nor would they ask for payment in exchange for protecting or restoring your benefits. Anyone who does call the provided number is asked to give personal information that the scammer can then use to commit identity theft or other fraud.

The purpose of this alert is to prevent seniors and caregivers from falling prey to the scam.

Protect yourself, friends, and family!

  • If you receive a questionable call, hang up and report it at oig.ssa.gov.
  • Do not return unknown calls, emails, or texts.
  • Ask someone you trust for advice before making any large purchase or financial decision.
  • Do not be embarrassed to report if you shared personal information or suffered a financial loss.
  • Share this information with others.

Download this tip sheet from the Social Security Administration to help your loved ones stay informed.

Download PDF