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Call Us At 757-461-9481
We Help Seniors!
Frequently Asked Questions
  • Who does Senior Services serve?
    • We provide services for all seniors, age 60 and over, anyone age 18 or older living with a disability, and offer support for caregivers who reside in the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, and Virginia Beach, as well as Isle of Wight and Southampton counties. For services available to those that do not live in the cities listed, please visit the national Eldercare Locator at This service will connect you to Area Agencies on Aging throughout the United States – including the one closest to you or your loved one.
  • Do you have to be a senior to call?
    • No, we are also here to assist and support those individuals who work with seniors – including caregivers and family members who are calling in concern for their parents or relatives.
  • I am over 60, but my spouse is not. Can she get the same services that I can?
    • We can help you find services for others in your family.
  • Is there a limit to the number of services I can use?
    • No, you can use as many of our services as you need. In the case that you or a loved one are in need of a service that Senior Services doesn’t directly offer, we will assist you by making a referral to a reputable organization in the community that can meet your specific need.
  • I am a private person. Do you share information with social agencies?
    • Everything we do is confidential. We only share information with your written permission.
  • Does Senior Services charge for its services?
    • Many of our services are free. We charge for others on a sliding scale, based on your income. You may volunteer to make a donation to help cover the cost of the service. Please call one of our resource specialists at 757-461-9481 so that we can discuss your personal situation.
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