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Ombudsman

Ombudsman

If you are a diplomatic and skilled communicator who cares deeply about the quality of care and rights of those seniors and disabled persons who reside in long-term care facilities such as nursing homes, assisted living facilities, and alternative community-based residences; Senior Services can use your help. The Long-Term Care Ombudsman program team is comprised of two staff ombudsmen and a host of dedicated volunteers who serve as advocates, monitor quality-of-care and ensure that resident’s rights are protected.

After completing an initial in-depth three day training program, ombudsmen volunteers are assigned to a specific long-term care facility, where they are expected to contribute four hours per week, Monday through Friday. Ongoing training, supervision, and support are provided to all ombudsmen volunteers by the agency’s staff ombudsmen.

Qualifications
  • Must be at least 21 years of age
  • Have reliable transportation
  • Not be employed by a long-term care facility
  • Not have a financial interest in a long-term care facility
  • Must be able to provide personal references

Anyone interested in becoming an Ombudsman volunteer, should please contact Kelly Russo, krusso@ssseva.org or 757-222-4522 for more information. Or, click here to complete an online Volunteer Application.

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