Medicare Benefits Counseling
Need help with Medicare? Contact our VICAP-certified Medicare benefits counselors for one-on-one, unbiased counseling. They’re here to help you sort through your options and assist you in applying for the benefits you are entitled to. Best of all, there is no charge for these services.
They can help you:
- Understand how to apply for Medicare benefits
- File Medicare claims and resolve billing issues
- Enroll in a Medicare Prescription Drug Program (Part D)
- Choose a Medicare Advantage Plan
- Understand your Medicare premiums
- Find the best long-term care insurance plan for your needs
- Check eligibility for multiple cost-saving programs
At this time, Medicare counseling appointments are fully booked.
No additional appointments can be scheduled at this time.
We will have more availability after December 8, 2025.
We return calls and book appointments in the order they are received.
Attention Sentara Plan Members:
- If your plan is ending in 2026, you have a Special Enrollment Period from December 8, 2025, to February 28, 2026.
- To have drug coverage by January 1, changes must be made by December 31, 2025.
If you prefer not to wait and would like assistance before December 8, please call 1-800-Medicare at 1-800-633-4227 and let them know your local SHIP office is full OR visit Medicare.gov to compare plans and enroll
