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Senior Advocate Ombudsman

Senior Advocate Ombudsman

If you have questions or concerns about nursing homes, assisted living facilities, and community-based care services, we can help. The senior advocate ombudsman can speak up for you and your loved ones. The ombudsman is trained to investigate complaints, mediate issues, and provide counseling and community education. There is no charge for this service.

Ombudsmen will help with:

  • investigating and resolving complaints
  • mediating issues and concerns between you and your provider
  • long-term care options
  • residents’ rights
  • quality-of-care

 

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Watch this video
Coast Live Ombudsman Interview
Coast Live Ombudsman Interview

Our Long Term Care Ombudsman and patient advocate, Willie Alston spoke with Coast Live to share ways that families can ensure their loved ones are feeling connected and being properly cared for during this unusual time.

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